Last updated: June 21, 2026
Ningbo Canlan Baby Products Co., Ltd. (“Canlan Baby”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://canlanbaby.com/ or contact us through the website.
1. Information We Collect
Information you provide. When you submit a product inquiry or contact us, we may collect your name, email address, company or store name, WhatsApp number, target market, product interests, expected quantity, project details, and any other information you choose to provide.
Information collected automatically. When you visit the website, our systems may receive technical information such as your IP address, browser type, device type, pages viewed, referring pages, approximate location, and the date and time of your visit. Non-essential analytics information is collected only where required consent has been obtained.
2. How We Use Information
We may use information to:
- respond to inquiries and provide requested product information;
- prepare quotations, samples, customization options, and order-related communications;
- operate, secure, maintain, and improve the website;
- measure website traffic and understand how visitors use the website;
- prevent fraud, misuse, and security incidents; and
- comply with legal and regulatory obligations.
Where applicable, our legal bases include taking steps at your request before entering into a contract, performing a contract, our legitimate interests in operating and improving our business, compliance with legal obligations, and your consent for non-essential cookies and analytics.
3. Cookies and Analytics
We use necessary cookies to operate the website and remember your cookie preferences. With your consent, we use Google Analytics to measure traffic and understand how visitors interact with the website. Google may process technical and usage information according to its own privacy terms.
You can accept, reject, or manage optional cookies through the cookie banner. You can change your choice later by selecting the Cookie Settings button displayed on the website. We do not currently use the website to serve personalized advertising cookies.
4. How We Share Information
We do not sell or rent your personal information. We may share information only with:
- service providers that support website hosting, email delivery, security, analytics, and technical operations, including Hostinger and Google;
- professional advisers where reasonably necessary;
- authorities or other parties where disclosure is required by law or necessary to protect rights, safety, and security; and
- a successor or relevant party in connection with a merger, restructuring, financing, or transfer of business assets.
Service providers may process information only for the services they provide to us and subject to their applicable contractual and legal obligations.
5. International Data Transfers
Because we work with customers and service providers internationally, information may be processed in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers of personal information.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods vary depending on the type of information and applicable requirements.
7. Your Privacy Rights
Depending on where you live, you may have the right to request access to, correction of, deletion of, or restriction of your personal information; object to certain processing; request data portability; withdraw consent; or lodge a complaint with a data protection authority. Withdrawing consent does not affect processing that occurred before withdrawal.
To exercise a privacy right, contact us using the email address below. We may need to verify your identity before completing a request.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
9. Children
This website is a business-to-business website and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information through the website, please contact us so that we can review and delete it where appropriate.
10. Third-Party Links
The website may contain links to third-party websites. We are not responsible for the privacy or security practices of those websites, and we encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy when our practices, services, or legal obligations change. The revised version will be posted on this page with an updated date.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise a privacy right, contact:
Ningbo Canlan Baby Products Co., Ltd.
Email: sales@canlanbaby.com
Website: https://canlanbaby.com/